| | |
| | | if (!stored) return false; |
| | | |
| | | const jobs = JSON.parse(stored); |
| | | const activeStatuses = ['Scheduling', 'Executing', 'Paused', 'Drafted']; |
| | | const activeStatuses = [ |
| | | 'Scheduling', |
| | | 'Executing', |
| | | 'Paused', |
| | | 'Drafted', |
| | | 'InProgress', |
| | | 'Calling', |
| | | 'Ringing', |
| | | 'Answered' |
| | | ]; |
| | | |
| | | // 过滤出活跃状态的任务 |
| | | const activeJobs = jobs.filter(job => activeStatuses.includes(job.callStatus)); |
| | |
| | | */ |
| | | const triggerOutboundCall = async (timeline) => { |
| | | try { |
| | | const { mediation } = timeline; |
| | | if (!mediation) { |
| | | console.warn('缺少必要参数:timeline.mediation,跳过外呼触发:', timeline); |
| | | return; |
| | | } |
| | | const { state } = mediation; |
| | | if (state >= 2) { // 2:调解成功,3:调解失败,4:人工接管 |
| | | console.warn('调解状态已结束,mediation.state:', state); |
| | | return; |
| | | } |
| | | // 检查是否已有活跃任务,如有则跳过 |
| | | if (hasActiveOutboundJobs()) { |
| | | console.log('检测到活跃外呼任务,跳过发起新外呼'); |
| | |
| | | if (successJobs.length > 0) { |
| | | localStorage.setItem(OUTBOUND_JOBS_KEY, JSON.stringify(successJobs)); |
| | | console.log('存储外呼任务成功,数量:', successJobs.length); |
| | | |
| | | // 外呼成功后,清除对应的失败记录 |
| | | const storedFailedJobs = JSON.parse(localStorage.getItem(`${OUTBOUND_JOBS_KEY}_failed`) || '[]'); |
| | | if (storedFailedJobs.length > 0) { |
| | | // 获取成功任务的 personId 列表 |
| | | const successPersonIds = successJobs.map(job => job.personId); |
| | | // 过滤掉已成功的 personId 对应的失败记录 |
| | | const remainingFailedJobs = storedFailedJobs.filter(job => !successPersonIds.includes(job.personId)); |
| | | localStorage.setItem(`${OUTBOUND_JOBS_KEY}_failed`, JSON.stringify(remainingFailedJobs)); |
| | | console.log('外呼成功后清除失败记录,清除数量:', storedFailedJobs.length - remainingFailedJobs.length); |
| | | } |
| | | } |
| | | |
| | | // 存储失败的任务到 localStorage(用于气泡显示) |
| | |
| | | |
| | | console.log('Loading case data with params:', params); |
| | | |
| | | if (!params.caseId) { |
| | | setError('caseId缺失'); |
| | | setLoading(false); |
| | | return; |
| | | } |
| | | |
| | | try { |
| | | await OutboundBotAPIService.syncStatusByCase({ caseId: params.caseId }); |
| | | } catch (syncError) { |
| | | console.error('同步外呼状态失败:', syncError); |
| | | } |
| | | try { |
| | | await OutboundBotAPIService.backfillConversationByCase({ caseId: params.caseId }); |
| | | } catch (backfillError) { |
| | | console.error('回补通话记录失败:', backfillError); |
| | | } |
| | | |
| | | // 调用API获取数据 |
| | | const response = await ProcessAPIService.getCaseProcessInfo( |
| | | params.caseId, |
| | |
| | | // 提取timeline数据 |
| | | const timelineData = response.timeline || response.data?.timeline || response; |
| | | |
| | | // 提取nodes数据(确保为数组) |
| | | const nodesData = response.nodes || response.data?.nodes || []; |
| | | // 提取nodes数据(确保为数组),兼容 nodeList 和 nodes 两种字段名 |
| | | const nodesData = response.data?.nodeList || response.data?.nodes || response.nodes || []; |
| | | |
| | | console.log('API Response:', response); |
| | | console.log('Extracted nodesData:', nodesData); |
| | |
| | | setProcessNodes(Array.isArray(nodesData) ? nodesData : []); // 确保为数组 |
| | | setHasLoaded(true); // 标记已加载 |
| | | |
| | | // 检查终态状态(调解成功/失败/人工接管),终态不执行外呼和存储 |
| | | const mediationState = timelineData.mediation?.state; |
| | | const isTerminalState = [2, 3, 4].includes(mediationState); |
| | | |
| | | if (isTerminalState) { |
| | | console.log('案件已处于终态状态:', mediationState, ',跳过外呼和存储'); |
| | | return; |
| | | } |
| | | |
| | | // 保存到localStorage |
| | | saveToStorage(timelineData); |
| | | |