feat: 完善案件数据上下文和外呼组件功能

tony.cheng

2026-03-03 844c875028a3aee6d2ffc910e72681c41fce2caf

 web-app/src/contexts/CaseDataContext.jsx

@@ -69,6 +69,16 @@
   */
  const triggerOutboundCall = async (timeline) => {
    try {
      const { mediation } = timeline;
      if (!mediation) {
        console.warn('缺少必要参数:timeline.mediation，跳过外呼触发:', timeline);
        return;
      }
      const { state } = mediation;
      if (state >= 2) { // 2：调解成功,3:调解失败，4:人工接管
        console.warn('调解状态已结束,mediation.state:', state);
        return;
      }
      // 检查是否已有活跃任务，如有则跳过
      if (hasActiveOutboundJobs()) {
        console.log('检测到活跃外呼任务，跳过发起新外呼');
@@ -107,14 +117,20 @@
              personId: item.personId,
              mediationId: item.mediationId,
              caseId: String(caseId), // 添加 caseId 字段用于轮询
              startTime: Date.now(),
              perClassName: item.perClassName || '', // 添加人员类型名称
              trueName: item.trueName || '', // 添加真实姓名
              startTime: item.createdTime || item.start_time,
              pollStartTime: Date.now(),
              retryCount: 0
            });
          } else {
          } else if (item.errorCode > 0) {
            failedJobs.push({
              personId: item.personId,
              message: item.message || '未知错误'
              message: item.message || '未知错误',
              perClassName: item.perClassName || '', // 添加人员类型名称
              trueName: item.trueName || '', // 添加真实姓名
              errorCode: item.errorCode, // 添加错误码
              startTime: new Date(item.startTime || item.start_time).getTime() // 转换为时间戳
            });
          }
        });
@@ -123,6 +139,46 @@
        if (successJobs.length > 0) {
          localStorage.setItem(OUTBOUND_JOBS_KEY, JSON.stringify(successJobs));
          console.log('存储外呼任务成功，数量:', successJobs.length);
          
          // 外呼成功后，清除对应的失败记录
          const storedFailedJobs = JSON.parse(localStorage.getItem(`${OUTBOUND_JOBS_KEY}_failed`) || '[]');
          if (storedFailedJobs.length > 0) {
            // 获取成功任务的 personId 列表
            const successPersonIds = successJobs.map(job => job.personId);
            // 过滤掉已成功的 personId 对应的失败记录
            const remainingFailedJobs = storedFailedJobs.filter(job => !successPersonIds.includes(job.personId));
            localStorage.setItem(`${OUTBOUND_JOBS_KEY}_failed`, JSON.stringify(remainingFailedJobs));
            console.log('外呼成功后清除失败记录，清除数量:', storedFailedJobs.length - remainingFailedJobs.length);
          }
        }

        // 存储失败的任务到 localStorage（用于气泡显示）
        if (failedJobs.length > 0) {
          console.log('准备存储失败任务:', failedJobs);
          // 读取现有的失败任务
          const storedFailedJobs = JSON.parse(localStorage.getItem(`${OUTBOUND_JOBS_KEY}_failed`) || '[]');
          
          // 去重：按 personId 去重，保留最新的错误信息
          const uniqueFailedJobs = [...storedFailedJobs];
          failedJobs.forEach(newJob => {
            const existingIndex = uniqueFailedJobs.findIndex(job => job.personId === newJob.personId);
            if (existingIndex >= 0) {
              // 更新已存在的失败任务
              uniqueFailedJobs[existingIndex] = newJob;
            } else {
              // 添加新的失败任务
              uniqueFailedJobs.push(newJob);
            }
          });
          
          // 清理超过24小时的失败任务
          const now = Date.now();
          const cleanedFailedJobs = uniqueFailedJobs.filter(job => {
            return (now - job.startTime) < 24 * 60 * 60 * 1000; // 24小时
          });
          
          localStorage.setItem(`${OUTBOUND_JOBS_KEY}_failed`, JSON.stringify(cleanedFailedJobs));
          console.log('存储外呼失败任务，数量:', cleanedFailedJobs.length);
        }

        // 提示失败的任务
@@ -222,6 +278,15 @@
      setProcessNodes(Array.isArray(nodesData) ? nodesData : []);  // 确保为数组
      setHasLoaded(true);  // 标记已加载
      
      // 检查终态状态（调解成功/失败/人工接管），终态不执行外呼和存储
      const mediationState = timelineData.mediation?.state;
      const isTerminalState = [2, 3, 4].includes(mediationState);
      
      if (isTerminalState) {
        console.log('案件已处于终态状态:', mediationState, '，跳过外呼和存储');
        return;
      }
      
      // 保存到localStorage
      saveToStorage(timelineData);
      
@@ -241,18 +306,8 @@
      message.error('加载案件数据失败，请稍后重试');
      
      // 使用Mock数据（缓存数据不包含nodes，所以统一使用Mock）
      console.log('===== 使用Mock数据 =====');
      const mockData = mockTimelineData.data.timeline;
      const mockNodes = mockTimelineData.data.nodes || [];
      console.log('mockData:', mockData);
      console.log('mockNodes:', mockNodes);
      setCaseData(mockData);
      setProcessNodes(mockNodes);
      saveToStorage(mockData);
      setHasLoaded(true);
      
      // Mock数据也加载任务时间
      await loadTaskTime(mockData);
    } finally {
      setLoading(false);
    }