From 0c8432f4ff5c95faca4ca62d6a4ec4618feba627 Mon Sep 17 00:00:00 2001
From: tony.cheng <chengmingwei_1984122@126.com>
Date: Tue, 17 Mar 2026 15:31:29 +0800
Subject: [PATCH] feat: 完善AI调解状态控制功能及相关文档更新
---
web-app/src/contexts/CaseDataContext.jsx | 187 ++++++++++++++++++++++++++++++++++++++++------
1 files changed, 161 insertions(+), 26 deletions(-)
diff --git a/web-app/src/contexts/CaseDataContext.jsx b/web-app/src/contexts/CaseDataContext.jsx
index 723ed7b..48e6f11 100644
--- a/web-app/src/contexts/CaseDataContext.jsx
+++ b/web-app/src/contexts/CaseDataContext.jsx
@@ -7,6 +7,8 @@
import { message } from 'antd';
import ProcessAPIService from '../services/ProcessAPIService';
import OutboundBotAPIService from '../services/OutboundBotAPIService';
+import EvidenceAPIService from '../services/EvidenceAPIService';
+import MediationAgreementAPIService from '../services/MediationAgreementAPIService';
import { getMergedParams } from '../utils/urlParams';
import { mockTimelineData } from '../mocks/timeline';
import { getFallbackStartTime, parseTimeString } from '../utils/timeFormatter';
@@ -30,6 +32,21 @@
const [taskStartTime, setTaskStartTime] = useState(null); // 任务开始时间
const [isTaskTimeFallback, setIsTaskTimeFallback] = useState(false); // 是否降级模式
const [hasLoaded, setHasLoaded] = useState(false); // 防止重复加载
+
+ // 证据材料数据
+ const [evidenceData, setEvidenceData] = useState({
+ applicantMaterials: [],
+ respondentMaterials: [],
+ loading: false,
+ error: null
+ });
+
+ // 调解协议数据
+ const [agreementData, setAgreementData] = useState({
+ content: '',
+ loading: false,
+ error: null
+ });
/**
* 保存数据到localStorage
@@ -126,9 +143,10 @@
personId: item.personId,
mediationId: item.mediationId,
caseId: String(caseId), // 添加 caseId 字段用于轮询
+ perTypeName: item.perTypeName || '', // 当事人类型名称（申请方当事人/被申请方当事人）
perClassName: item.perClassName || '', // 添加人员类型名称
trueName: item.trueName || '', // 添加真实姓名
- startTime: item.createdTime || item.start_time,
+ startTime: item.createTime || item.createdTime || item.start_time, // 兼容 createTime 和 createdTime
pollStartTime: Date.now(),
retryCount: 0
});
@@ -136,6 +154,7 @@
failedJobs.push({
personId: item.personId,
message: item.message || '未知错误',
+ perTypeName: item.perTypeName || '', // 当事人类型名称（申请方当事人/被申请方当事人）
perClassName: item.perClassName || '', // 添加人员类型名称
trueName: item.trueName || '', // 添加真实姓名
errorCode: item.errorCode, // 添加错误码
@@ -146,19 +165,18 @@
// 存储成功的任务到 localStorage
if (successJobs.length > 0) {
+ // 新任务发起时，先清除所有旧的成功任务（替换而不是追加）
localStorage.setItem(OUTBOUND_JOBS_KEY, JSON.stringify(successJobs));
console.log('存储外呼任务成功，数量:', successJobs.length);
- // 外呼成功后，清除对应的失败记录
- const storedFailedJobs = JSON.parse(localStorage.getItem(`${OUTBOUND_JOBS_KEY}_failed`) || '[]');
- if (storedFailedJobs.length > 0) {
- // 获取成功任务的 personId 列表
- const successPersonIds = successJobs.map(job => job.personId);
- // 过滤掉已成功的 personId 对应的失败记录
- const remainingFailedJobs = storedFailedJobs.filter(job => !successPersonIds.includes(job.personId));
- localStorage.setItem(`${OUTBOUND_JOBS_KEY}_failed`, JSON.stringify(remainingFailedJobs));
- console.log('外呼成功后清除失败记录，清除数量:', storedFailedJobs.length - remainingFailedJobs.length);
- }
+ // 外呼成功后，清除所有失败记录（新任务开始时应清空旧记录）
+ localStorage.removeItem(`${OUTBOUND_JOBS_KEY}_failed`);
+ console.log('外呼成功后清除所有失败记录');
+
+ // 触发自定义事件，通知 OutboundCallWidget 组件立即刷新
+ setTimeout(() => {
+ window.dispatchEvent(new CustomEvent('outbound-jobs-updated'));
+ }, 300);
}
// 存储失败的任务到 localStorage（用于气泡显示）
@@ -245,6 +263,87 @@
console.log('Using fallback start time:', new Date(fallbackTime).toLocaleString());
}
};
+
+ /**
+ * 加载证据材料数据
+ * @param {Object} params - 参数对象
+ * @param {string} params.caseId - 案件ID
+ * @param {string} params.caseType - 案件类型
+ * @param {string} params.platformCode - 平台编码
+ */
+ const loadEvidenceData = async (params) => {
+ setEvidenceData(prev => ({ ...prev, loading: true, error: null }));
+
+ try {
+ const response = await EvidenceAPIService.getEvidenceList({
+ case_id: params.caseId,
+ case_type: params.caseType || params.caseTypeFirst,
+ platform_code: params.platformCode
+ });
+
+ console.log('Evidence API response:', response);
+
+ const responseData = response.data || [];
+
+ // 分离申请人和被申请人材料
+ const applicantData = responseData.find(item => item.per_type === '15_020008-1');
+ const respondentData = responseData.find(item => item.per_type === '15_020008-2');
+
+ const applicantList = applicantData?.file_list?.slice(0, applicantData.file_count) || [];
+ const respondentList = respondentData?.file_list?.slice(0, respondentData.file_count) || [];
+
+ setEvidenceData({
+ applicantMaterials: applicantList,
+ respondentMaterials: respondentList,
+ loading: false,
+ error: null
+ });
+
+ console.log('Evidence data loaded:', { applicantList, respondentList });
+ } catch (err) {
+ console.error('加载证据材料失败:', err);
+ setEvidenceData(prev => ({
+ ...prev,
+ loading: false,
+ error: err.message || '加载证据材料失败'
+ }));
+ }
+ };
+
+ /**
+ * 加载调解协议数据
+ * @param {string} caseId - 案件ID
+ */
+ const loadAgreementData = async (caseId) => {
+ setAgreementData(prev => ({ ...prev, loading: true, error: null }));
+
+ try {
+ const response = await MediationAgreementAPIService.generateAgreement(caseId);
+
+ if (response?.data?.agreeContent) {
+ setAgreementData({
+ content: response.data.agreeContent,
+ loading: false,
+ error: null
+ });
+ console.log('Agreement data loaded');
+ } else {
+ setAgreementData({
+ content: '',
+ loading: false,
+ error: '协议内容为空'
+ });
+ }
+ } catch (err) {
+ console.error('加载调解协议失败:', err);
+ setAgreementData({
+ content: '',
+ loading: false,
+ error: err.message || '加载调解协议失败'
+ });
+ }
+ };
+
/**
* 加载案件数据
*/
@@ -270,28 +369,28 @@
return;
}
- try {
- await OutboundBotAPIService.syncStatusByCase({ caseId: params.caseId });
- } catch (syncError) {
- console.error('同步外呼状态失败:', syncError);
- }
- try {
- await OutboundBotAPIService.backfillConversationByCase({ caseId: params.caseId });
- } catch (backfillError) {
- console.error('回补通话记录失败:', backfillError);
- }
// 调用API获取数据
+ // 将URL中的auth_token转换为authorization传入API
const response = await ProcessAPIService.getCaseProcessInfo(
params.caseId,
{
caseTypeFirst: params.caseTypeFirst,
- platform_code: params.platform_code
+ platform_code: params.platform_code,
+ authorization: params.auth_token || params.authorization || ''
}
);
// 提取timeline数据
const timelineData = response.timeline || response.data?.timeline || response;
+
+ // 调试日志：输出提取的timeline数据
+ console.log('===== API数据提取 =====');
+ console.log('原始response:', response);
+ console.log('提取的timelineData:', timelineData);
+ console.log('timelineData.mediation:', timelineData.mediation);
+ console.log('timelineData.mediation?.state:', timelineData.mediation?.state);
+ console.log('========================');
// 提取nodes数据（确保为数组），兼容 nodeList 和 nodes 两种字段名
const nodesData = response.data?.nodeList || response.data?.nodes || response.nodes || [];
@@ -304,9 +403,20 @@
setProcessNodes(Array.isArray(nodesData) ? nodesData : []); // 确保为数组
setHasLoaded(true); // 标记已加载
+ // 并行加载证据材料和调解协议数据（在终态检查之前，确保数据完整性）
+ await Promise.all([
+ loadEvidenceData({
+ caseId: params.caseId,
+ caseType: params.caseType || params.caseTypeFirst,
+ caseTypeFirst: params.caseTypeFirst,
+ platformCode: params.platform_code
+ }),
+ loadAgreementData(params.caseId)
+ ]);
+
// 检查终态状态（调解成功/失败/人工接管），终态不执行外呼和存储
const mediationState = timelineData.mediation?.state;
- const isTerminalState = [2, 3, 4].includes(mediationState);
+ const isTerminalState = [2, 3, 4, 5].includes(mediationState);
if (isTerminalState) {
console.log('案件已处于终态状态:', mediationState, '，跳过外呼和存储');
@@ -323,15 +433,34 @@
// 加载任务时间数据
await loadTaskTime(timelineData);
+ EvidenceAPIService.processCaseFilesOcr(params.caseId).catch((ocrError) => {
+ console.error('触发案件文件OCR失败:', ocrError);
+ });
+
+ try {
+ await OutboundBotAPIService.syncStatusByCase({ caseId: params.caseId });
+ } catch (syncError) {
+ console.error('同步外呼状态失败:', syncError);
+ }
+ try {
+ await OutboundBotAPIService.backfillConversationByCase({ caseId: params.caseId });
+ } catch (backfillError) {
+ console.error('回补通话记录失败:', backfillError);
+ }
+
console.log('Case data loaded successfully:', timelineData);
} catch (err) {
console.error('Failed to load case data:', err);
setError(err.message || '加载案件数据失败');
// 显示错误提示
- message.error('加载案件数据失败，请稍后重试');
+ message.error('加载案件数据失败，使用模拟数据');
- // 使用Mock数据（缓存数据不包含nodes，所以统一使用Mock）
+ // 使用Mock数据作为降级方案
+ const mockTimeline = mockTimelineData.data?.timeline || mockTimelineData;
+ console.log('使用Mock数据降级:', mockTimeline);
+ setCaseData(mockTimeline);
+ setProcessNodes(mockTimelineData.data?.nodes || []);
setHasLoaded(true);
} finally {
@@ -378,7 +507,13 @@
refreshData,
loadCaseData,
taskStartTime, // 任务开始时间
- isTaskTimeFallback // 是否降级模式
+ isTaskTimeFallback, // 是否降级模式
+ // 证据材料数据
+ evidenceData,
+ loadEvidenceData,
+ // 调解协议数据
+ agreementData,
+ loadAgreementData
};
return (
--
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