From 0c8432f4ff5c95faca4ca62d6a4ec4618feba627 Mon Sep 17 00:00:00 2001
From: tony.cheng <chengmingwei_1984122@126.com>
Date: Tue, 17 Mar 2026 15:31:29 +0800
Subject: [PATCH] feat: 完善AI调解状态控制功能及相关文档更新
---
web-app/src/contexts/CaseDataContext.jsx | 86 +++++++++++++++++++++----------------------
1 files changed, 42 insertions(+), 44 deletions(-)
diff --git a/web-app/src/contexts/CaseDataContext.jsx b/web-app/src/contexts/CaseDataContext.jsx
index 958df54..48e6f11 100644
--- a/web-app/src/contexts/CaseDataContext.jsx
+++ b/web-app/src/contexts/CaseDataContext.jsx
@@ -130,10 +130,6 @@
});
// 处理响应
- console.log('triggerOutboundCall API 响应:', response);
- console.log('response.data:', response?.data);
- console.log('response.data 是数组:', Array.isArray(response?.data));
-
if (response?.data && Array.isArray(response.data)) {
const successJobs = [];
const failedJobs = [];
@@ -147,9 +143,10 @@
personId: item.personId,
mediationId: item.mediationId,
caseId: String(caseId), // 添加 caseId 字段用于轮询
+ perTypeName: item.perTypeName || '', // 当事人类型名称（申请方当事人/被申请方当事人）
perClassName: item.perClassName || '', // 添加人员类型名称
trueName: item.trueName || '', // 添加真实姓名
- startTime: item.createTime || item.createdTime || item.start_time,
+ startTime: item.createTime || item.createdTime || item.start_time, // 兼容 createTime 和 createdTime
pollStartTime: Date.now(),
retryCount: 0
});
@@ -157,6 +154,7 @@
failedJobs.push({
personId: item.personId,
message: item.message || '未知错误',
+ perTypeName: item.perTypeName || '', // 当事人类型名称（申请方当事人/被申请方当事人）
perClassName: item.perClassName || '', // 添加人员类型名称
trueName: item.trueName || '', // 添加真实姓名
errorCode: item.errorCode, // 添加错误码
@@ -167,31 +165,16 @@
// 存储成功的任务到 localStorage
if (successJobs.length > 0) {
- // 读取现有的成功任务，合并而不是覆盖
- const existingJobs = JSON.parse(localStorage.getItem(OUTBOUND_JOBS_KEY) || '[]');
- // 按 jobId 去重，新任务优先
- const existingJobIds = new Set(successJobs.map(job => job.jobId));
- const filteredExistingJobs = existingJobs.filter(job => !existingJobIds.has(job.jobId));
- const mergedJobs = [...successJobs, ...filteredExistingJobs];
+ // 新任务发起时，先清除所有旧的成功任务（替换而不是追加）
+ localStorage.setItem(OUTBOUND_JOBS_KEY, JSON.stringify(successJobs));
+ console.log('存储外呼任务成功，数量:', successJobs.length);
- localStorage.setItem(OUTBOUND_JOBS_KEY, JSON.stringify(mergedJobs));
- console.log('存储外呼任务成功，新增:', successJobs.length, '总数:', mergedJobs.length);
- console.log('存储的任务:', JSON.stringify(mergedJobs, null, 2));
+ // 外呼成功后，清除所有失败记录（新任务开始时应清空旧记录）
+ localStorage.removeItem(`${OUTBOUND_JOBS_KEY}_failed`);
+ console.log('外呼成功后清除所有失败记录');
- // 外呼成功后，清除对应的失败记录
- const storedFailedJobs = JSON.parse(localStorage.getItem(`${OUTBOUND_JOBS_KEY}_failed`) || '[]');
- if (storedFailedJobs.length > 0) {
- // 获取成功任务的 personId 列表
- const successPersonIds = successJobs.map(job => job.personId);
- // 过滤掉已成功的 personId 对应的失败记录
- const remainingFailedJobs = storedFailedJobs.filter(job => !successPersonIds.includes(job.personId));
- localStorage.setItem(`${OUTBOUND_JOBS_KEY}_failed`, JSON.stringify(remainingFailedJobs));
- console.log('外呼成功后清除失败记录，清除数量:', storedFailedJobs.length - remainingFailedJobs.length);
- }
-
- // 延迟触发自定义事件，确保监听器已经设置好
+ // 触发自定义事件，通知 OutboundCallWidget 组件立即刷新
setTimeout(() => {
- console.log('触发 outbound-jobs-updated 事件');
window.dispatchEvent(new CustomEvent('outbound-jobs-updated'));
}, 300);
}
@@ -223,9 +206,6 @@
localStorage.setItem(`${OUTBOUND_JOBS_KEY}_failed`, JSON.stringify(cleanedFailedJobs));
console.log('存储外呼失败任务，数量:', cleanedFailedJobs.length);
-
- // 触发自定义事件通知 OutboundCallWidget 组件刷新
- window.dispatchEvent(new CustomEvent('outbound-jobs-updated'));
}
// 提示失败的任务
@@ -389,29 +369,28 @@
return;
}
- try {
- await OutboundBotAPIService.syncStatusByCase({ caseId: params.caseId });
- } catch (syncError) {
- console.error('同步外呼状态失败:', syncError);
- }
- try {
- await OutboundBotAPIService.backfillConversationByCase({ caseId: params.caseId });
- } catch (backfillError) {
- console.error('回补通话记录失败:', backfillError);
- }
// 调用API获取数据
+ // 将URL中的auth_token转换为authorization传入API
const response = await ProcessAPIService.getCaseProcessInfo(
params.caseId,
{
caseTypeFirst: params.caseTypeFirst,
platform_code: params.platform_code,
- authorization: params.auth_token
+ authorization: params.auth_token || params.authorization || ''
}
);
// 提取timeline数据
const timelineData = response.timeline || response.data?.timeline || response;
+
+ // 调试日志：输出提取的timeline数据
+ console.log('===== API数据提取 =====');
+ console.log('原始response:', response);
+ console.log('提取的timelineData:', timelineData);
+ console.log('timelineData.mediation:', timelineData.mediation);
+ console.log('timelineData.mediation?.state:', timelineData.mediation?.state);
+ console.log('========================');
// 提取nodes数据（确保为数组），兼容 nodeList 和 nodes 两种字段名
const nodesData = response.data?.nodeList || response.data?.nodes || response.nodes || [];
@@ -437,7 +416,7 @@
// 检查终态状态（调解成功/失败/人工接管），终态不执行外呼和存储
const mediationState = timelineData.mediation?.state;
- const isTerminalState = [2, 3, 4].includes(mediationState);
+ const isTerminalState = [2, 3, 4, 5].includes(mediationState);
if (isTerminalState) {
console.log('案件已处于终态状态:', mediationState, '，跳过外呼和存储');
@@ -454,15 +433,34 @@
// 加载任务时间数据
await loadTaskTime(timelineData);
+ EvidenceAPIService.processCaseFilesOcr(params.caseId).catch((ocrError) => {
+ console.error('触发案件文件OCR失败:', ocrError);
+ });
+
+ try {
+ await OutboundBotAPIService.syncStatusByCase({ caseId: params.caseId });
+ } catch (syncError) {
+ console.error('同步外呼状态失败:', syncError);
+ }
+ try {
+ await OutboundBotAPIService.backfillConversationByCase({ caseId: params.caseId });
+ } catch (backfillError) {
+ console.error('回补通话记录失败:', backfillError);
+ }
+
console.log('Case data loaded successfully:', timelineData);
} catch (err) {
console.error('Failed to load case data:', err);
setError(err.message || '加载案件数据失败');
// 显示错误提示
- message.error('加载案件数据失败，请稍后重试');
+ message.error('加载案件数据失败，使用模拟数据');
- // 使用Mock数据（缓存数据不包含nodes，所以统一使用Mock）
+ // 使用Mock数据作为降级方案
+ const mockTimeline = mockTimelineData.data?.timeline || mockTimelineData;
+ console.log('使用Mock数据降级:', mockTimeline);
+ setCaseData(mockTimeline);
+ setProcessNodes(mockTimelineData.data?.nodes || []);
setHasLoaded(true);
} finally {
--
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