From 15332eb2a66375b0b2aff130737202682980a23d Mon Sep 17 00:00:00 2001
From: chengmw <chengmingwei_1984122@126.com>
Date: Tue, 31 Mar 2026 15:47:47 +0800
Subject: [PATCH] feat: 优化外呼组件和 Tab 容器功能
---
web-app/src/components/common/OutboundCallWidget.jsx | 60 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++---
1 files changed, 57 insertions(+), 3 deletions(-)
diff --git a/web-app/src/components/common/OutboundCallWidget.jsx b/web-app/src/components/common/OutboundCallWidget.jsx
index df9ffe7..b540357 100644
--- a/web-app/src/components/common/OutboundCallWidget.jsx
+++ b/web-app/src/components/common/OutboundCallWidget.jsx
@@ -1,6 +1,7 @@
import React, { useState, useEffect, useCallback, useRef } from 'react';
import { useCaseData } from '../../contexts/CaseDataContext';
import OutboundBotAPIService from '../../services/OutboundBotAPIService';
+import ProcessAPIService from '../../services/ProcessAPIService';
import { message } from 'antd';
const OUTBOUND_JOBS_KEY = 'outbound_call_jobs';
@@ -31,6 +32,7 @@
const [isVisible, setIsVisible] = useState(false); // 默认隐藏
const [isMinimized, setIsMinimized] = useState(false); // 默认展开（非最小化）
const [calls, setCalls] = useState([]);
+ const [mediationRecords, setMediationRecords] = useState([]); // AI调解记录
const isMountedRef = useRef(true);
// 轮询间隔（毫秒）
@@ -41,6 +43,28 @@
// 获取 caseId
const caseId = caseData?.caseId || caseData?.case_id;
+
+ // 获取 mediationId
+ const mediationId = caseData?.mediation?.id;
+
+ // 加载AI调解记录（无Loading效果）
+ const loadMediationRecords = useCallback(async () => {
+ if (!mediationId) return;
+
+ try {
+ const response = await ProcessAPIService.getProcessRecords({
+ mediation_id: mediationId
+ });
+
+ if (isMountedRef.current) {
+ setMediationRecords(response.data || []);
+ console.log('AI调解记录加载成功:', response.data?.length || 0, '条');
+ }
+ } catch (err) {
+ console.error('加载AI调解记录失败:', err);
+ // 不显示错误提示，不设置loading状态
+ }
+ }, [mediationId]);
// 格式化通话时长
const formatDuration = (seconds) => {
@@ -110,8 +134,14 @@
}
});
+ // 获取成功任务的 personId 集合
+ const successPersonIds = new Set(successJobs.map(job => job.personId));
+
+ // 过滤掉已有成功任务的 personId 对应的失败任务（成功任务优先）
+ const filteredFailedJobs = uniqueFailedJobs.filter(job => !successPersonIds.has(job.personId));
+
// 合并所有任务
- return [...successJobs, ...uniqueFailedJobs];
+ return [...successJobs, ...filteredFailedJobs];
} catch (err) {
console.error('读取外呼任务失败:', err);
return [];
@@ -335,11 +365,18 @@
// 定时轮询通话状态
useEffect(() => {
+ // 组件挂载时设置为 true
+ isMountedRef.current = true;
+
// 初始加载
fetchCallStatus();
+ loadMediationRecords(); // 初始加载调解记录
// 设置轮询定时器（10秒间隔）
- const interval = setInterval(fetchCallStatus, POLL_INTERVAL);
+ const interval = setInterval(() => {
+ fetchCallStatus();
+ loadMediationRecords(); // 每10秒加载一次AI调解记录
+ }, POLL_INTERVAL);
// 监听外呼任务更新事件（立即刷新）
const handleOutboundJobsUpdated = () => {
@@ -348,13 +385,25 @@
};
window.addEventListener('outbound-jobs-updated', handleOutboundJobsUpdated);
+ // 监听调解终止事件（关闭外呼气泡）
+ const handleMediationTerminated = () => {
+ console.log('收到调解终止事件，关闭外呼气泡');
+ setIsVisible(false);
+ setIsMinimized(true);
+ // 清空localStorage中的外呼任务
+ localStorage.removeItem(OUTBOUND_JOBS_KEY);
+ setCalls([]);
+ };
+ window.addEventListener('mediation-terminated', handleMediationTerminated);
+
// 清理函数
return () => {
clearInterval(interval);
window.removeEventListener('outbound-jobs-updated', handleOutboundJobsUpdated);
+ window.removeEventListener('mediation-terminated', handleMediationTerminated);
isMountedRef.current = false;
};
- }, [fetchCallStatus]);
+ }, [fetchCallStatus, loadMediationRecords]);
// 关闭气泡
const handleClose = (e) => {
@@ -393,6 +442,11 @@
return true;
});
+ // 如果没有活跃任务且不可见，不渲染任何内容
+ if (activeCalls.length === 0 && !isVisible) {
+ return null;
+ }
+
// 如果最小化，显示AI客服图标
if (isMinimized) {
return (
--
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