From 2cfe2f7e5c51dc4cb2c312bb8acc4d664779005d Mon Sep 17 00:00:00 2001
From: shimai <shimai@example.com>
Date: Mon, 09 Mar 2026 14:58:05 +0800
Subject: [PATCH] refactor:重构状态等逻辑
---
web-app/src/contexts/CaseDataContext.jsx | 113 ++++++++++++++++++++++++++++++++++++++++++++++++--------
1 files changed, 97 insertions(+), 16 deletions(-)
diff --git a/web-app/src/contexts/CaseDataContext.jsx b/web-app/src/contexts/CaseDataContext.jsx
index c506d74..723ed7b 100644
--- a/web-app/src/contexts/CaseDataContext.jsx
+++ b/web-app/src/contexts/CaseDataContext.jsx
@@ -52,7 +52,16 @@
if (!stored) return false;
const jobs = JSON.parse(stored);
- const activeStatuses = ['Scheduling', 'Executing', 'Paused', 'Drafted'];
+ const activeStatuses = [
+ 'Scheduling',
+ 'Executing',
+ 'Paused',
+ 'Drafted',
+ 'InProgress',
+ 'Calling',
+ 'Ringing',
+ 'Answered'
+ ];
// 过滤出活跃状态的任务
const activeJobs = jobs.filter(job => activeStatuses.includes(job.callStatus));
@@ -69,6 +78,16 @@
*/
const triggerOutboundCall = async (timeline) => {
try {
+ const { mediation } = timeline;
+ if (!mediation) {
+ console.warn('缺少必要参数:timeline.mediation，跳过外呼触发:', timeline);
+ return;
+ }
+ const { state } = mediation;
+ if (state >= 2) { // 2：调解成功,3:调解失败，4:人工接管
+ console.warn('调解状态已结束,mediation.state:', state);
+ return;
+ }
// 检查是否已有活跃任务，如有则跳过
if (hasActiveOutboundJobs()) {
console.log('检测到活跃外呼任务，跳过发起新外呼');
@@ -107,14 +126,20 @@
personId: item.personId,
mediationId: item.mediationId,
caseId: String(caseId), // 添加 caseId 字段用于轮询
- startTime: Date.now(),
+ perClassName: item.perClassName || '', // 添加人员类型名称
+ trueName: item.trueName || '', // 添加真实姓名
+ startTime: item.createdTime || item.start_time,
pollStartTime: Date.now(),
retryCount: 0
});
- } else {
+ } else if (item.errorCode > 0) {
failedJobs.push({
personId: item.personId,
- message: item.message || '未知错误'
+ message: item.message || '未知错误',
+ perClassName: item.perClassName || '', // 添加人员类型名称
+ trueName: item.trueName || '', // 添加真实姓名
+ errorCode: item.errorCode, // 添加错误码
+ startTime: new Date(item.startTime || item.start_time).getTime() // 转换为时间戳
});
}
});
@@ -123,6 +148,46 @@
if (successJobs.length > 0) {
localStorage.setItem(OUTBOUND_JOBS_KEY, JSON.stringify(successJobs));
console.log('存储外呼任务成功，数量:', successJobs.length);
+
+ // 外呼成功后，清除对应的失败记录
+ const storedFailedJobs = JSON.parse(localStorage.getItem(`${OUTBOUND_JOBS_KEY}_failed`) || '[]');
+ if (storedFailedJobs.length > 0) {
+ // 获取成功任务的 personId 列表
+ const successPersonIds = successJobs.map(job => job.personId);
+ // 过滤掉已成功的 personId 对应的失败记录
+ const remainingFailedJobs = storedFailedJobs.filter(job => !successPersonIds.includes(job.personId));
+ localStorage.setItem(`${OUTBOUND_JOBS_KEY}_failed`, JSON.stringify(remainingFailedJobs));
+ console.log('外呼成功后清除失败记录，清除数量:', storedFailedJobs.length - remainingFailedJobs.length);
+ }
+ }
+
+ // 存储失败的任务到 localStorage（用于气泡显示）
+ if (failedJobs.length > 0) {
+ console.log('准备存储失败任务:', failedJobs);
+ // 读取现有的失败任务
+ const storedFailedJobs = JSON.parse(localStorage.getItem(`${OUTBOUND_JOBS_KEY}_failed`) || '[]');
+
+ // 去重：按 personId 去重，保留最新的错误信息
+ const uniqueFailedJobs = [...storedFailedJobs];
+ failedJobs.forEach(newJob => {
+ const existingIndex = uniqueFailedJobs.findIndex(job => job.personId === newJob.personId);
+ if (existingIndex >= 0) {
+ // 更新已存在的失败任务
+ uniqueFailedJobs[existingIndex] = newJob;
+ } else {
+ // 添加新的失败任务
+ uniqueFailedJobs.push(newJob);
+ }
+ });
+
+ // 清理超过24小时的失败任务
+ const now = Date.now();
+ const cleanedFailedJobs = uniqueFailedJobs.filter(job => {
+ return (now - job.startTime) < 24 * 60 * 60 * 1000; // 24小时
+ });
+
+ localStorage.setItem(`${OUTBOUND_JOBS_KEY}_failed`, JSON.stringify(cleanedFailedJobs));
+ console.log('存储外呼失败任务，数量:', cleanedFailedJobs.length);
}
// 提示失败的任务
@@ -199,6 +264,23 @@
console.log('Loading case data with params:', params);
+ if (!params.caseId) {
+ setError('caseId缺失');
+ setLoading(false);
+ return;
+ }
+
+ try {
+ await OutboundBotAPIService.syncStatusByCase({ caseId: params.caseId });
+ } catch (syncError) {
+ console.error('同步外呼状态失败:', syncError);
+ }
+ try {
+ await OutboundBotAPIService.backfillConversationByCase({ caseId: params.caseId });
+ } catch (backfillError) {
+ console.error('回补通话记录失败:', backfillError);
+ }
+
// 调用API获取数据
const response = await ProcessAPIService.getCaseProcessInfo(
params.caseId,
@@ -211,8 +293,8 @@
// 提取timeline数据
const timelineData = response.timeline || response.data?.timeline || response;
- // 提取nodes数据（确保为数组）
- const nodesData = response.nodes || response.data?.nodes || [];
+ // 提取nodes数据（确保为数组），兼容 nodeList 和 nodes 两种字段名
+ const nodesData = response.data?.nodeList || response.data?.nodes || response.nodes || [];
console.log('API Response:', response);
console.log('Extracted nodesData:', nodesData);
@@ -221,6 +303,15 @@
setCaseData(timelineData);
setProcessNodes(Array.isArray(nodesData) ? nodesData : []); // 确保为数组
setHasLoaded(true); // 标记已加载
+
+ // 检查终态状态（调解成功/失败/人工接管），终态不执行外呼和存储
+ const mediationState = timelineData.mediation?.state;
+ const isTerminalState = [2, 3, 4].includes(mediationState);
+
+ if (isTerminalState) {
+ console.log('案件已处于终态状态:', mediationState, '，跳过外呼和存储');
+ return;
+ }
// 保存到localStorage
saveToStorage(timelineData);
@@ -241,18 +332,8 @@
message.error('加载案件数据失败，请稍后重试');
// 使用Mock数据（缓存数据不包含nodes，所以统一使用Mock）
- console.log('===== 使用Mock数据 =====');
- const mockData = mockTimelineData.data.timeline;
- const mockNodes = mockTimelineData.data.nodes || [];
- console.log('mockData:', mockData);
- console.log('mockNodes:', mockNodes);
- setCaseData(mockData);
- setProcessNodes(mockNodes);
- saveToStorage(mockData);
setHasLoaded(true);
- // Mock数据也加载任务时间
- await loadTaskTime(mockData);
} finally {
setLoading(false);
}
--
Gitblit v1.8.0